Matbett88 Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy is published by matbett88 and applies to all personal information collected, processed, and stored in connection with the use of the matbett88.click platform by members and visitors in Malaysia. This document clearly outlines what data we collect, why we need it, how it is used, to whom it may be disclosed under certain circumstances, and what rights you have regarding that data.

Matbett88 is the data controller responsible for the personal information you provide to us. We take this responsibility seriously, knowing that Malaysian players' trust in matbett88 depends largely on their confidence that their personal data is handled in a way that is secure, responsible, and respectful of their privacy.

This Privacy Policy is effective from 1 January 2026 and may be updated from time to time. Members will be notified of any material changes via a notice on the platform or by email. Continued use of the matbett88 platform after such notice constitutes acceptance of the updated policy.

Matbett88 collects various types of personal data depending on how you interact with our platform. The table below provides a full breakdown of the data types collected and their respective purposes:

Matbett88 does not collect special category data (such as biometric data, health data, or political affiliations) unless there is a specific legal requirement and you have provided explicit consent. We also do not knowingly collect data from individuals under 18 years of age.

Matbett88 uses collected personal data for legitimate and necessary purposes only. We will not use your data for any purpose inconsistent with what is stated in this Privacy Policy.

• Service Delivery: Creating and managing member accounts, processing deposits and withdrawals, settling bets, and providing all matbett88 platform services.
• Identity Verification: Verifying member age and identity to comply with licensing requirements and Malaysian law, including the minimum age requirement of 18 years and above.
• Fraud Prevention & AML: Monitoring account activity to detect and prevent fraud, money laundering, and unauthorised access that could compromise your account.
• Service Communications: Sending important notifications about your account, changes to our terms, promotions you are eligible for, and relevant platform updates.
• Responsible Gaming: Monitoring betting patterns to identify signs of problem gambling and providing appropriate intervention when necessary.
• Platform Improvements: Analysing aggregated, anonymised usage data to better understand user needs and improve the matbett88 platform experience.
• Legal Compliance: Data Portability Rights

If matbett88 intends to use your data for a new purpose not stated in this Privacy Policy, we will seek your consent before any new processing takes place, unless a legal obligation requires such processing.

Matbett88 does not sell or share member personal data with third parties for their own marketing purposes. However, in the course of operating the platform, there are specific situations where data may be shared with trusted parties for legitimate purposes:

• Regulatory Body: Where required by law or by the licensing authority governing matbett88's operations, relevant data may be disclosed to the appropriate authorities.
• Law Enforcement Authorities: If ordered by a court or a lawful authority in Malaysia, matbett88 may be required to disclose certain data for the purposes of criminal investigation or law enforcement.
• Business Transfer: In the event of a merger, acquisition, or transfer of matbett88's business assets, member data may be transferred as part of those business assets, with appropriate notice given to the members concerned.
• With Your Consent: In other situations where matbett88 needs to share your data, we will obtain your explicit consent beforehand.

When data is transferred to third-party service providers, matbett88 ensures they uphold data protection standards equivalent to or higher than those set out in this Privacy Policy. We do not permit third parties to use members' data for their own benefit.

Matbett88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and improve platform functionality.

• Essential Cookies: Required for core platform functionality such as login sessions, account security, and navigation. These cookies cannot be disabled without affecting the functionality of matbett88's platform.
• Performance Cookies: Collecting anonymised information about how you use the platform to help us understand which areas are most used and how we can improve them.
• Functional Cookies: Remembering your preferences such as language, odds format, and display settings to provide a more personalised experience on matbett88.
• Security Cookies: Helps identify suspicious activity or unauthorised access to your matbett88 account.

You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the matbett88 platform. For more information on managing cookies, please refer to the help guide for your web browser.

Matbett88 implements comprehensive technical and organisational security measures to protect members' personal data against unauthorised access, loss, destruction, or accidental disclosure. Security is our foremost investment in maintaining the trust of Malaysian players.

• Data in transit is encrypted using regularly updated TLS/SSL 256-bit protocols.
• Encryption of data at rest for sensitive financial and personal information.
• Role-based access controls ensuring that only authorised personnel can access member data.
• Round-the-clock real-time system security monitoring to detect and respond to threats immediately.
• Regular security audits by independent third parties to identify and address system vulnerabilities.
• Privacy and data security training for all matbett88 staff who handle member data.
• A clearly defined and tested incident response procedure to address any data breaches swiftly and effectively.

While matbett88 takes all reasonable steps to protect your data, no security system can guarantee absolute protection. We encourage members to play an active role in securing their own accounts by using strong passwords, keeping login credentials private, and reporting any suspicious activity to us promptly.

In the event of a data breach involving your personal information, matbett88 will notify you within the timeframe required by applicable law and take all necessary steps to mitigate the impact of the breach. We will act with full transparency in such situations, as that is our responsibility to you.

Matbett88 retains member personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

• Active Account Data: Retained for as long as your account remains active on matbett88 and for the required period following account closure to meet legal obligations.
• Financial Transaction Records: Retained for a minimum of 7 years following the relevant transaction, in compliance with anti-money laundering (AML) and tax requirements.
• Support Communication Data: Retained for 3 years after your last interaction for service quality purposes and as a reference in the event of any dispute.
• Technical & Security Logs: Retained for 12 months for fraud detection and security incident analysis purposes.
• Responsible Gambling Data: Self-exclusion records and betting limits are retained for as long as necessary to ensure player safety, even after an account is closed.

When data is no longer needed and there is no legal obligation to retain it, matbett88 will securely delete or anonymise it using appropriate technical methods.

As a matbett88 member in Malaysia, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia:

To exercise any of these rights, please contact matbett88 via email support@matbett88.click by stating the right you wish to exercise and providing sufficient information to verify your identity. matbett88 will respond to privacy rights requests within 30 days.

Please note that some of these rights may be limited in certain circumstances — for example, we are unable to delete financial transaction records that must be retained for legal compliance. In such cases, matbett88 will clearly explain the reason for the limitation to you.

The matbett88 platform is exclusively for individuals aged 18 and above. matbett88 does not knowingly collect, process, or store personal data from anyone under the age of 18. If we discover that a minor has provided us with their personal data, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian and believe your child has registered on matbett88 without your permission, please contact us immediately via live chat or email at support@matbett88.click. We will respond promptly to resolve the situation.

If you have any questions, concerns, or complaints regarding how matbett88 handles your personal data, or if you wish to exercise any of your privacy rights, you can reach us through the following channels:

• Email: support@matbett88.click — for privacy-related enquiries, please include "Privacy Enquiry" in the subject line.
• Live Chat: Available 24/7 directly on the matbett88 platform for general privacy enquiries.

Matbett88 is committed to handling all privacy enquiries and complaints seriously and within a reasonable timeframe. If you are unsatisfied with how matbett88 has handled your privacy complaint after we have responded, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory authority.